WhatsApp, with just one stroke of genius, has transformed the small and medium business sector! Business owners can download it for free and use it as a means to keep in touch with their customer base and update them on new services or products.

With ‘WhatsApp Business’, businesses can cut down on extra costs related to text and SMS marketing. They can set up business profiles to add additional information such as email, store hours, store location, and website. Customer service on WhatsApp takes a whole new meaning with this app.